Our Google Reviews
Based on 694 reviews
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23:38 21 Dec 22
This was my first time getting any type of scans at Newport Diagnostic Center and WHAT A DIFFERENCE from previous places I've been to for MRI's. My experience was such a high level compared to other centers - wow! I so appreciate the fantastic customer service and the very clear and detailed information I was given about my test each step of the way. And the warm blanket and headphones for music during my MRI was a huge plus. My previous center MISSED certain things in my scan and I have so much more confidence in my results at Newport Diagnostic Center. Thank you for making a tough scan a great experience!
00:13 02 Nov 22
I went to Newport Diagnostics for an MRI of my hip. The front desk person was friendly and clear on her instructions. The waiting room is comfortable and decorated nicely. The changing room has lockers to keep your clothes and valuable safe. The MRI technician was friendly and very clear in her instructions. After positioning me on the table she placed headphones on me and gave me a panic button if needed. The ceiling has a beach scene over the lighting and was nice to watch before I went into the tube. The MRI was over in 15 minutes and was very pleasant. This was my second MRI in 5 years and I would return again in the future.
17:05 15 Sep 22
Very friendly staff. Jen & the staff work very hard to make it as pleasant as possible even though they may be understaffed on certain days.if your early to your appointment , say 15 minutes , you will have a less stressful experiences It's very hard to get good employees these days, few people want to work. this staff made it clear that they are there to work and make it the best experience possible. Bridgett was terrific as was here assistant.I would recommend Newport Diagnostics for anyone needing these type of services.David B.Costa Mesa
02:45 15 Aug 22
From the front desk to the X-Ray staff was a great experience. The front office offered a very warm, friendly and genuine welcome. Then Cindy came to take me from my MRI she explained everything down to how best to put on the 3- armhole gown. She explained all about the noise the MRI machine makes she was awesome. Then Marie came to take me for my CT same thing such a very nice person who again explained everything.I know of quite a few facilities that could learn a thing or too about how to treat patients from Newport Imaging.
00:12 02 Jul 22
First time having a scan, they were 100% professional & helpful. When I realized I had forgotten the Dr scrip, they called my Dr and had it faxed over. Every step was explained and, an amazing bonus, was they were priced under the original firm I had been recommended but couldn’t fit me in for two weeks. They checked with my insurance to ensure any benefits I might have would be used. I’m going to tell my Dr to recommend them due to the fantastic service.
00:12 02 Jul 22
Super friendly staff! They were able to get me in swiftly which is what I needed and even after a miscommunication caused one of my images to be canceled they were able to get me in the following day. If you are hurt speed of care is essential. My tech was professional and friendly. Communicated all expectations kindly. No complaints. Period. I’ll do all of my imaging here from now on if needed.
Our Yelp Reviews
Based on 408 Reviews
I went for an MRI and was greeted immediately by a very friendly receptionist, I showed up 45 minutes they actually took me in 30 minutes before my...
Dr Bar P.
We needed an x ray and CT done the same day and did not want to spent a full day at Hoag hoag hospital did not have same day appointments and wanted us to...
NDC is my favorite radiology place. Kind, helpful and 9/10 times they are right on time. They also fit you in on emergency basis. Love NDC.
Love this place. Never have to wait. Techs all so pleasant and helpful. Clean. Organized. Thorough. Always a very positive experience.
I was in and out very quickly. The gentleman who did my MRI was professional and courteous. I would recommend NDC.
I highly recommend Newport Diagnostic Center for any scan you need to get done. I came to get a CT scan and was greeted by incredibly kind, funny women at...
Staff was helpful, calming and most of all happy . The center was clean easy to find. Plenty of parking by the front door was a pleasant experience all the...
Everything went so smoothly. Parking check in and the procedure. Very nice staff too!
I did Mamogram and ultrasound tests at the center and was diagnosed to have breast cancer after biopsy was done. also did MRI tests. Throughout all these...
Special diagnostic testing center... very friendly, professional, and kind. I highly recommend this place to anyone for an MRI or x-ray.. it was easy to...
I came for a MRI with contrast for my right shoulder. The appointment process was easy. I called after my doctors appointment and was able to schedule me...
My recent experience with New Port Diagnostic has been nothing short of a nightmare due to their woeful billing and scheduling process. As a PPO insurance...
Very kind, even at the end of the day. Easy to make an appointment... they make sure you are comfortable. They seem to be patient and helpful . Shout out...
I went to Newport Diagnostic Center yesterday to get an MRI for my shoulder. As soon as I walked in the women at the front were very kind and helpful, a...
I'm going to have to update this review because of billing. Newport Diagnostic uses an outsourced firm called Argus Medical Management, LLC. They don't...
Worst at patient care!!!! Absolutely ridiculous. Terrible customer service and patient communication. Rude and disrespectful employees to people who are in...
Such a professional and comfortable office. Great staff and no waiting. I was in and out and treated very well! Thank you
Communication is great. Very efficient Friendly and knowledgeable staff. Everything ran on time.
Great staff and I was getting an X-ray of my ribs after falling off a ladderthey were very thorough and gentle and I recommend them to all needing their...
2nd time there. All the staff is so helpful,Nice place to go for MRI. From the time you set foot in this place, someone is there to help in getting all...
I went track to this facility because they took care of my needs being a bit clostterphobic and made sure I was really comfortable. Really friendly staff...
I went into Newport diagnostic center to get an MRI of my thoracic spine and my cervical spine. I was informed that it would take at least an hour and a...
They answered the phone when called toschedule, I did notwait on hold. I received an appointment within three weeks . No waiting once in the office.I...
I go here for my annual mammograms. Recently, two months after my last one, I found a lump. I called & they made room for me that day including ultrasound....
Kerostena Mediterranean G.
Great service, no waiting, pleasant staff, and clean environment. Been there two times, they always let you feel welcome. Thank you and God bless your...
Please, this is a sneaky business. Check your EOBs carefully. They collect $350 upfront for MRI. This is often more than your insurance will require you to...
Newport Diagnostic is a great medical facility. The offices are very clean and easy to find. The staff is professional, thorough and friendly. I received my...
Excellence at its best, great customer service and on time MRI!! The equipment was state of the art!
I was recently told I needed a thyroid biopsy, so of course: I freaked out. The assigning physician gave me the option of 3 places - UCI, Hoag, or Newport...
At Newport Diagnostics, I have repeatedly experienced the best of EVERYTHING. From the office staff, to prompt appointment times and a fantastic, caring and...
They were quick and very efficient. My technician was very kind and I felt completely comfortable. She really put me at ease and she was knowledgeable.
Had a CT scan at Newport Diagnostics. Quick. Easy. Simple. Great people. Repeat customer.
They scheduled me quickly and the staff was very welcoming and attentive! Great experience!
The staff and professional attitude at the Newport Diagnostic,Center was top notch. Everyone was informative and knowledgeable. Highly recommend their...
This was such an easy experience. It was my first time having this very personal test, and right from check-in, everyone was kind and professional. I...
Beyond Pleased!! When faced with a sudden injury and forced to search for both an orthopedic and the immediate need for imaging NDC understood my needs (my...
My doctor requested I get a MRI, hence my referral to Newport Diagnostic Center (NDC). The staff was very friendly in helping me find the right appointment...
Nice facility. The staff is very friendly. The scan technician was very thorough with explaining to me the whole process of my CT scan. My insurance was...
I have been going there for 30 years the best staff so helpful records easy to obtain highly recommend
My technician was quick and knowledgable. I was in and out in no time which I appreciated. The technician was very friendly and customer service oriented
This center has their system down! Very easy process, The gals downstairs could of been a bit more smiley though, i came around 11:00 am and they were a bit...
Professional staff, clean, well appointed facility in the Newport in Fashion in Island area.My only complaint is that the building they are located in has...
Everyone, from the front desk to helping me with mri and scans. All of you are very nice! I appreciate your help
Hardly any wait.Professional staff.Have been there numerous times, and would go back here for any future needs.
I went in for a SPECT CT scan. Yes I was scared at first thinking I was going to freak out because I'm highly claustrophobic but the ladies were very nice,...
Very personal and waited only few minutes Tech was very knowledgeable and helped me feel at ease
Just got a MRI and always get my Mammograms there.Drive from Dana Point because the they are the best!Staff and Drs are polite.Always on time and...
they are much better than Newport Imaging, which I went to first for an x-ray. The Newport imaging x-ray machine didn't seem to work properly and the...
I had an MRI . The staff here was very nice and made my experience comfortable.
I've been going to this facility for a while. The clinic is very clean and organized, they are very friendly and getting appointment is easy.I recommend...
All staff was exceptionally helpful, patient, & kind. Jeff, CT Scan technician, was ABSOLUTELY THE BEST!!! He totally calmed my nerves & explained...
For over 10 years, I've been going to Newport Diagnostic Center for my Mammograms and sonograms when necessary. There is never an excessive wait time and...
They were super nice and great. Fast and quick with helping me out and very friendly.
I want to thank Newport Diagnostic Center Ultra Sound Technicians for taking such excellent care of me and extending the curiosity of patient health and...
My doctor referred me to Newport diagnostic for MRI. This was my first visit here. I highly recommend this facility for all imaging and mri, x-rays work....
Great service Excellent Customer Service. Extremely caring, patient and considerate.
Went to Newport Diagnostic Center for an MRI. Got there very early, I think I was the first patient for the day as I had to ring a button to gain access....
I had an MRI today at Newport Diagnostic Center. Cindy took me back, answered my questions with a wealth of professional knowledge. Once in the procedure...
Great place for XRAY, MRI, nice staff & good facilities. But the parking validation seems to not be recognized by the exit gate; requires a call to...
I have been there twice.A very nice facility, and very nice people. They really care about your comfort.
I have had 3 MRIs performed at Newport Diagnostic. Due to claustrophobia, I required IV sedation for each one. The nurses, technicians, and anesthesiologist...
Staff is competent, friendly and caring. I had several scans; one with a radioactive dye. Staff scheduled me at the first opportunity. They explained...
I've been going to Newport Diagnostics for more than 20 years because they have the most advanced mammogram machine. The customer service at the Newport...
I recently went here for an Ultrasound of my Thyroid. Registration went well, with the woman that checked me in being very nice. I also liked that she asked...